Skip to content
FAQ

Questions? We’ve got answers

Everything you might want to know about our exterior cleaning — from how soft washing works to pricing and booking. Still curious? Just ask when you book.

Common questions

Frequently asked questions

Is soft washing safe for my house?
Yes. Soft washing uses low pressure and a biodegradable treatment to lift mould, algae and grime — so it cleans safely without stripping paint or forcing water behind your cladding. It’s safe for weatherboard, brick, plaster and fibre-cement, and gentle around plants and pets.
What areas do you service?
We’re based in West Auckland and service Auckland-wide — including Henderson, Te Atatū, New Lynn, Titirangi, the North Shore, Massey, Glen Eden and surrounding suburbs. Not sure if we cover your street? Just ask when you book.
How much does it cost?
Every property is different — size, height, cladding and how much build-up there is all play a part. Our pricing page shows indicative starting prices to give you a feel, and a free on-site quote gives you an exact, no-obligation figure.
How long does a clean take?
Most homes are finished within a few hours, depending on the size of the property and how much mould or grime has built up. We’ll give you a clear time estimate when we quote.
Are you insured?
Yes — Wash Link is fully insured, so you can have complete peace of mind while we work on your property.
Will it damage my plants or garden?
No. We use biodegradable treatments and take care around gardens and greenery. Our soft-wash process is designed to be safe for plants, lawns and pets.
How often should I get my house washed?
In Auckland’s damp, humid climate, once a year is a good rule of thumb to keep mould and algae from taking hold. Shaded or south-facing homes near bush can benefit from a wash a little more often.
How do I book a quote?
Pick a time that suits you on our online booking calendar — it takes about two minutes. We come to your property at the time you chose, take a look at the job, and give you a fair, no-obligation price on the spot.

Ready for a cleaner property?

Pick a time that suits you — we come to you, take a look, and give you a fair, no-obligation quote on the spot.

Book a Free Quote
Book a Free Quote